Privacy Policy

This Privacy Policy explains how ("we", "our") collects, uses and protects information you provide through this website. We are a B2B manufacturer; the information we collect is used only to respond to inquiries and serve export orders.

1. Information We Collect

When you use the contact form or email us, we receive the details you choose to share: name, company, email address, phone number and the contents of your message. We do not require an account, and we do not collect payment data on this site.

2. How We Use Your Information

• To respond to inquiries and provide quotations;
• To discuss product specifications, samples and orders;
• To improve our service and product range based on feedback;
• To comply with applicable export and trade regulations.

3. Data Sharing

We do not sell, rent or trade your personal information. Data is shared only with parties necessary to fulfil an order (e.g. logistics carriers for shipping) or where required by law.

4. Data Retention

Inquiry correspondence is retained as long as needed to manage the business relationship and legal obligations, after which it is securely deleted.

5. Cookies & Analytics

This website is a static catalogue and does not use advertising trackers. Standard server logs may record basic technical data (IP address, browser, pages requested) for security and performance purposes.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by writing to info@elkbrush.com.

7. Contact

For privacy questions, contact info@elkbrush.com or write to Shenzhen, Guangdong, China.