FAQ
Frequently Asked Questions
Answers on MOQ, samples, branding, shipping and factory visits — the questions importers ask us most.
MOQ starts from 500 pieces per design for standard products and can be lower for existing stock models. Custom-tooling projects are quoted case by case.
Yes. We offer private label with debossing, hot stamping, silk printing and laser engraving, plus custom retail packaging designed to your artwork.
Stock samples are dispatched within 2–3 working days by courier. Custom samples are produced after brief confirmation, usually within 5–15 working days depending on tooling.
We quote FOB Shenzhen, EXW or CIF, and can arrange DDP for many markets. Full export documentation, carton marking and consolidated shipping are provided.
Absolutely. We welcome in-person visits by appointment and can arrange live video walkthroughs of the workshop and QC process for overseas buyers.
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